Managed IT Services
Effective in all angles
We are a team of IT engineers and experts in the field ready to resolve all kinds of technological issues that may hamper your businesses productivity. We have a 24x7x365 service desk ready to respond within 15 minutes and tap into the resources who will give you the technical and user support you deserve.
Every business deserves nothing less than industry standard best practices for their i.T. Services. The promise is that once the technology environment is established, our services will give clients the competitive advantage of an increased performance and functionality of all computer systems. It is also vital for a company to have high data and network security, and quick troubleshooting which are also included in our managed IT services.
TECHNICAL, USER AND APPLICATION SUPPORT
We operate 24 hours a day, 365 days a year from our headquarters in Quezon City. Any of our clients can pick up the phone, send an email, or go online to get the help they need, when they need it. The second key element to our service is our 15-minute response guarantee. We apply such a strict SLA’s to all incidents because technological issues can have such great impact on a business’s operations. The sooner we resolve it, the better.
Above the actual fixing of your IT challenges, there is the wider issue of strategy. Do you have the right system in place? What new technology could help your business? There are also more concerning issues that when a business is running on outdated technology, it means inefficiecy, or worse – the loss of revenue. That is why Netwiz engineers are trained to notify or give insights to clients on how to update their IT.